Over a year at Nitaq Network in Jeddah, I progressed from intern to full-time Network Engineer — working directly on live enterprise systems across multiple client sites.
My experience spans network infrastructure, server administration, VoIP deployment, firewall management, and physical security systems, all in production environments with real business impact.
Technical Support Intern — Nitaq Technology Company
February 5, 2025 – May 27, 2025 | Jeddah, Saudi Arabia
Trained across networking, IP infrastructure, CCTV, cabling and cabinet setup, VoIP, access points, IP intercom, and firewall configuration — in live client environments.
Network Engineer — Nitaq Technology Company
May 2, 2025 – February 12, 2026 | Jeddah, Saudi Arabia
(Promoted from intern to full-time within 3 months)
Contributed to multi-client infrastructure projects including Windows Server 2019 deployments, FortiGate firewall configuration, Yeastar P560 VoIP setup, access control systems, and enterprise email infrastructure.
🔹 Windows Server 2019 Configuration
Deployed and configured Windows Server 2019 for business clients, including Active Directory setup, user account creation, Group Policy management, DNS, DHCP, and file sharing — all in live enterprise environments.
Key takeaway: Understood the critical dependency between DNS/DHCP and network reliability across multi-user domains.
🔹 PBX System Configuration — Yeastar P560
Configured Yeastar P560 PBX for enterprise business communications, covering physical deployment, extension setup, call routing, and VoIP protocol configuration. Implemented QoS policies to ensure consistent call quality.
Devices supported: Yealink and Grandstream IP phones.
🔹 FortiGate Firewall Configuration
Deployed FortiGate firewalls across client sites, configuring firewall rules, traffic policies, and security profiles to protect business networks from external threats. Applied best practices including network segmentation, access control, and threat prevention policies.
🔹 Business Email Setup & DNS Configuration
Configured professional email infrastructure using a custom domain, including DNS records (MX, SPF, DKIM), email hosting, and Microsoft 365 integration. Ensured proper email authentication and deliverability across clients.
🔹 Physical Access Control Systems
Installed and configured biometric access control systems using Fanvil i60 fingerprint scanners and magnetic card readers, integrating them into the client’s network security environment for secure office entry management.