My Training Experience
3 Months at Nitaq Technology Company
February โ May 2025 | Jeddah
What this was about
During my training at Nitaq Technology Company, I gained in-depth experience that changed my understanding of IT operations. Over several months of practical experience, I had the opportunity to work on live systems and handle real business challenges, which deepened my technical expertise.
Itโs one thing to study for CCNA or read about IT systems in textbooks. But applying that knowledge in actual business environments โ where every configuration decision impacts a clientโs daily operations โ is what truly refined my skills and practical understanding.
I worked alongside seasoned engineers and contributed to various projects, learning through hands-on involvement in troubleshooting, system setup, and optimization.
What I actually worked on:
๐น 1. Windows Server 2019 Configuration
I helped set up and configure Windows Server 2019 for business clients, including tasks like setting up Active Directory, creating user accounts, and configuring Group Policy. I also worked with file sharing, DNS, and DHCP to ensure proper network functionality in real-world enterprise environments.
What I learned:
- The critical role of DNS and DHCP in ensuring reliable network services.
- The importance of network and user management in enterprise environments.
- Active Directory configuration and its role in maintaining an organized and secure network.
๐น 2. PBX System Configuration โ Yeastar P560
I assisted with setting up a Yeastar P560 PBX system for a clientโs business communications. This included the physical setup, configuring extensions, and learning how call routing and VoIP protocols work.
What I learned:
- The importance of understanding network bandwidth for VoIP systems.
- The basics of VoIP technology and its application in business communication systems.
- Quality of Service (QoS) and how it impacts call quality in real deployments.
๐น 3. Windows Installation Media Creation โ Rufus Tool
I was responsible for creating bootable Windows installation media using Rufus. This task is essential for IT support and system administration, ensuring that systems can be quickly restored or reinstalled.
What I learned:
- How to prepare and test installation tools for quick system deployments or urgent troubleshooting.
- The process for creating reliable installation media and verifying its functionality.
๐น 4. Business Email Setup and Security using abadawod.dev Domain
I set up a professional email system using my own domain, abadawod.dev, instead of standard email providers. This involved configuring DNS records (MX, SPF, DKIM), choosing email hosting, and ensuring compatibility across different email clients.
What I learned:
- The complexities of email infrastructure and the challenges of configuring it correctly.
- The importance of DNS configuration for setting up professional email systems.
- How to ensure email security and set up authentication protocols like SPF and DKIM.
๐น 5. Password Recovery and Account Access Management
I worked on troubleshooting employee account access issues, using legitimate recovery tools to assist with password resets and ensuring employees regained access to their systems quickly and securely.
What I learned:
- How to use password recovery tools effectively while ensuring data integrity.
- The importance of system security and ethical practices when handling password recovery.
- How to manage password recovery requests professionally, ensuring compliance with company policies and protecting sensitive data.
๐น 5. FortiGate Firewall Configuration
I assisted in setting up FortiGate firewalls, ensuring the network was secure from external threats. This involved configuring firewall rules, testing network security, and applying security policies to safeguard client systems.
What I learned:
- How to implement firewall rules for network security.
- The importance of network defense in protecting sensitive business data.
- How to configure FortiGate firewalls for optimal performance and security.
๐น 7. Access Control Systems
I worked on setting up access control systems using Fanvil i60 fingerprint scanners and magnetic card readers for secure office entry. I was involved in programming devices to ensure proper access and security measures were in place.
What I learned:
- The importance of physical security and how access control systems enhance it.
- How to configure biometric devices and integrate them into a secure network environment.
๐น 8. Printer Setup and User Support
I helped with the installation of network printers, ensuring that they were properly connected to employees’ devices and filled with ink. I also provided support for any issues related to printing.
What I learned:
- How to set up shared printing solutions for office environments.
- The importance of ensuring that all devices are correctly connected and fully operational for a smooth office workflow.